The Enugu Electricity Distribution Company (EEDC) has expressed worry over increasing report of some fraudulent individuals forging its bills for account opening purpose.
The Head, Communications of EEDC, Mr Emeka Ezeh, made this known in a statement on Tuesday in Enugu.
He, therefore, called on banks and other financial institutions to consult with it in the verification of electricity bills used in their transactions as proof of address.
Ezeh said the call became necessary to stop a situation where marketers of the company were detained by the police on alleged fraud involving forged bills that bore their names and phone numbers.
According to him, EEDC will not be liable if any criminal or fraudulent activity is perpetrated with any forged electricity bill not cleared with the company.
“We just recorded three of such cases in Aba, there is every possibility that this is also happening unnoticed at other locations within our franchise area.
“To check this growing negative trend, we appeal to banks to be cautious and ensure they carry out extensive check and verification of any EEDC electricity bill tendered for account opening purpose as proof of address,’’ he said.
The News Agency of Nigeria (NAN) reports that as part of initiatives geared toward ensuring customer satisfaction, EEDC has modified its electricity bill to wear a new look, from September.
The additional features in the A5 sized electricity bill include a summary of previous balance; last payment made by the customer and a barcode which is a security feature.
Other features are details of feeder and transformer serving the customer; name and phone number of the marketer in-charge as well as pictorial representation of customer’s meter reading. (NAN)
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