Millions of 9Mobile customers in Cross River State are currently frustrated over a total network failure.
DAILY POST gathered that the challenge, which has lasted for over 48 hours has crippled businesses and disconnected communication among family members and friends.
A businesses operator at Bedwell Street, close to Watt Market, Regina Akpan told our correspondent that for two days she has not used her 9 Mobile line to transact business.
“I have been recording poor business since yesterday”, she lamented.
Lamenting further, she said “It has not been so bad but what I experienced these few days calls for concern.
“I was expecting that the change from Etisallat to 9 Mobile will bring good fortune to us the users of the network but what I have seen, one has to consider so many options.”
She said she had lost between six to seven thousand naira during the period, adding that most of her customers were now patronizing other call business operators who used other networks.
“I have been one of those who make good noise about 9 Mobile, but what I have experienced these days is so disappointing”, she added.
The management of 9 Mobile, according to our source, has not informed the customers why they are out of service.
When DAILY POST visited 9 Mobile offices at Etta Agbor in Calabar, many customers were seen complaining of no service.
They said changing from 9 Mobile at this time to another network will affect their businesses.
Meanwhile, when DAILY POST made several efforts to speak with the management of 9 Mobile at Etta Agbor office in Calabar, the staff referred our correspondent to Lagos and declined further comment.
When asked for the Manager or the Deputy, the staff became infuriated and left.
At the time of filling this report, many customers were still been seen entering the 9 Mobile office asking for explanations.
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